Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Shipping Rates & Delivery
We currently offer a flat shipping rate of $7 for all deliveries within the Houston area.
For orders outside Houston, shipping rates are calculated based on destination and weight, and will be displayed at checkout.
| Area | Shipping Rate | Estimated Delivery Time |
|---|---|---|
| Houston Area | $7 Flat Rate | 1–3 business days |
| Outside Houston | Calculated at Checkout | 3–5 business days (Standard) |
Free Shipping Offers
We occasionally offer free shipping promotions during holidays or special events. These offers will be clearly advertised on our website and during checkout when available.
Shipping Locations
We ship within the United States, including P.O. Boxes. At this time, we do not offer international shipping.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to track your shipment on the carrier’s website.
Damaged or Lost Shipments
If your order is damaged or goes missing during transit, please contact us immediately at webstoredepotus@gmail.com. We’ll coordinate with the carrier to resolve the issue as quickly as possible.
Incorrect Address Policy
Please ensure your shipping address is accurate before placing your order. We are not responsible for packages sent to incorrectly entered addresses.
Need Help?
If you have any questions about shipping, feel free to reach out to us:
- Email: webstoredepotus@gmail.com
- Phone: +1 346 429 8819